Customer Support
Talk to a Real Person
Questions about a listing, your account, or billing? Submit a support request or give us a call. Every message is read by a person on our team, and we reply within one business day.
What happens after you reach out
No black hole. Here’s exactly what to expect.
You get a ticket number
The moment you submit, we email you a confirmation with your ticket number and a copy of your message.
A person reads it
No bots and no auto-closing. Someone on our team reviews your request and replies within one business day — usually sooner.
We stay on it until it’s resolved
Your ticket stays open until the issue is handled. Reply to any of our emails to add details — it all stays in one thread.
Quick answers
Can you send me the financials or more details on a listing?
Listing details come from the seller or broker, not from us. Use the inquiry form on the listing’s page and your message goes directly to them. Verified Franchise Resales doesn’t hold listing financials and doesn’t take part in any sale.
How do I report a listing that looks fake, sold, or inaccurate?
Choose “Report a listing” in the form above and paste the listing link. We review every report within one business day and act on it under our Terms of Use.
How do I change or cancel my plan?
Sign in and open your account settings, or choose “Billing or payments” in the form above. Cancellations take effect at the end of the current billing period.
How do I request a copy of my data or delete my account?
Choose “Privacy or data request” in the form above, or call us. Our Privacy Policy explains what we collect and the rights available to you.